Viewing Invoices
Keep track of your payments and download invoices for your records. Dear provides access to your complete billing history through Stripe’s billing portal.
Accessing Your Invoices
Step 1: Go to Subscription Settings
Click your avatar in the bottom-left corner
Select Profile
Click on the Subscription tab
Step 2: Open the Billing Portal
Click Manage Billing in the header
You’ll be redirected to Stripe’s secure billing portal
Your invoices and billing history are displayed here
What You’ll Find
In the billing portal, you can view:
Invoice List
A complete history of all charges including:
Subscription payments
Template purchases
The date of each charge
Amount paid
Payment status
Invoice Details
Click on any invoice to see:
Itemised breakdown
Payment method used
Invoice number
Date and time
Downloading Invoices
To download an invoice as a PDF:
Open the billing portal
Find the invoice you need
Click to view the invoice details
Look for the Download or PDF option
Save the file to your device
Downloaded invoices include all details needed for expense reports or tax purposes.
Email Receipts
In addition to invoices in the portal:
A receipt is emailed after each successful payment
Receipts go to your account email address
Check your spam folder if you don’t see them
Invoice Types
Subscription Invoices
Generated monthly for your subscription renewal:
Shows your plan name (Starter, Pro, Premium, Elite)
Billing period covered
Recurring charge amount
Template Purchase Invoices
Generated for one-time template purchases:
Template name
Event size selected
One-time purchase amount
Billing Cycle
For subscriptions:
Your billing cycle starts when you first subscribe
Invoices are generated on the same date each month
Example: If you subscribed on the 15th, you’re billed on the 15th each month
Common Questions
Q: Can I get a copy of an old invoice?
Yes. All invoices are available in the billing portal, regardless of when the payment was made.
Q: How do I update my billing email?
Update your email in your Dear profile. This will update where receipts are sent.
Q: Can I add a company name to invoices?
Business details can be added in the Stripe billing portal under your account settings.
Q: What if I don’t see Manage Billing?
The Manage Billing button only appears if you have an active subscription. For template purchases without a subscription, receipts are sent via email.
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