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Sending Invitations

When you’re ready to reach your guests, Dear makes sending invitations straightforward. You can send immediately or schedule for later.

Before You Send

Before creating your first send, ensure you have:

  1. Added attendees - You need at least one attendee with a valid email address

  2. Completed event details - Fill in dates, times, venue, etc.

  3. Previewed your message type - Check how it will look to guests

  4. Purchased the template - Or have an active subscription

If your event is still in draft status, creating a send will automatically publish it.

Creating a Send

Step 1: Navigate to the Message Type

  1. Go to My Events and select your event

  2. Click on the message type you want to send (e.g., Invitation)

  3. Scroll down to the Scheduled Sends section

Step 2: Schedule the Send

  1. Click Schedule Send

  2. If any event fields are blank, you’ll see a warning - you can continue or edit first

  3. Choose your send settings:

    • Date - When to send

    • Time - What time to send (in your timezone)

    • Recipients - Which attendees should receive this message

  4. Click Schedule Send

Step 3: Confirm and Publish

If your event is in draft status, you’ll see a notice that scheduling will publish your event. This makes your invitation accessible to attendees when they click through.

Sending Immediately

If you want to send right away instead of scheduling:

  1. Schedule a send for any future date/time

  2. View the scheduled send by clicking on it

  3. Click Send Now

  4. Confirm you want to send immediately

The message will be dispatched to all selected recipients right away.

Choosing Recipients

When scheduling a send, you choose which attendees receive the message:

Select All

  • Click the checkbox at the top to select everyone

  • Use for your initial invitation send

Select Specific Attendees

  • Check individual attendees from the list

  • Use for reminders (only those who haven’t responded)

  • Use when adding new guests to an existing event

Create New Attendees

  • Click Create Attendees while scheduling

  • Add new guests on the spot

  • They’ll be automatically selected as recipients

Understanding Send Status

After scheduling or sending, you’ll see the status in your sends list:

Status

Meaning

Scheduled

Queued to send at the specified time

Sent

Successfully delivered to recipients

Sent with failures

Most delivered, some had issues

Failed

Could not deliver to any recipients

Click on any send to see detailed information about each recipient.

Viewing Send Details

For each send, you can see:

  • Scheduled time - When it was/will be sent

  • Sent time - When it actually went out

  • Recipients - Who received (or will receive) this send

  • Status per recipient - Sent, failed, or skipped for each attendee

Recipient Statuses

  • Sent - Successfully delivered

  • Failed - Could not deliver (see error message)

  • Skipped - Not sent (usually example/test email domains)

Editing or Cancelling a Scheduled Send

For sends that haven’t gone out yet:

To Edit:

  1. Click on the scheduled send

  2. Click the Edit action

  3. Change the date, time, or recipients

  4. Save your changes

To Cancel:

  1. Click on the scheduled send

  2. Click Delete

  3. Confirm the cancellation

Multiple Sends

You can schedule multiple sends of the same message type. This is useful when:

  • Adding guests after the initial send

  • Sending reminders to non-responders

  • Staggering sends for a large guest list

Each send tracks its own recipients and delivery status separately. For example, you might send your Invitation to your original guest list, then create another send of the same Invitation for guests you add later.

Template Purchase Required

If you haven’t purchased the template (or don’t have an active subscription), clicking Schedule Send will prompt you to purchase first. You’ll choose an event size and complete checkout before being able to send.


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